Terms of Service

Inventlix Inventory Management Apps - Terms of Service

1. Acceptance of Terms

These Terms of Service (\"Terms\") form a binding agreement between Inventlix Digital Labs (OPC) Pvt Ltd, a One Person Company incorporated in India with its registered office in Noida, Uttar Pradesh (\"Inventlix\", \"we\", \"us\"), and the entity or individual accessing or using the Apps (\"Customer\", \"you\"). By signing up, accessing, or using the Apps, you agree to these Terms. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.

2. Definitions

• Apps: Inventlix's inventory management applications, including the office hardware inventory product and asset visibility tools, together with any web dashboards, mobile clients, and APIs we make available.
• Customer Data: data you, your users, or your integrations submit to or generate through the Apps, including asset records, assignments, locations, and audit logs.
• Authorized Users: employees, contractors, or agents you authorize to access the Apps on your behalf.
• Subscription: the paid or free plan under which you access the Apps.

3. Description of the Apps

The Apps help organizations track IT and office assets across their lifecycle: assignment to employees, location and status changes, audit trails, and reporting. Specific features available to you depend on your Subscription tier and any written order or quote between you and Inventlix.

4. Accounts and Authorized Users

• You must provide accurate registration details and keep them current.
• You are responsible for activity under your account and for the actions of your Authorized Users.
• You must keep credentials confidential and notify us promptly of any unauthorized access.
• Each named user account is for one individual and may not be shared.

5. Customer Obligations and Acceptable Use

You agree not to:

• Reverse engineer, decompile, or attempt to extract source code from the Apps, except where permitted by applicable law.
• Resell, sublicense, or make the Apps available to third parties outside your organization without our written consent.
• Upload content that infringes intellectual property, contains malware, or violates law.
• Use the Apps to track individuals in a manner that violates labour, privacy, or surveillance laws applicable to you.
• Probe, scan, or interfere with the security or integrity of the Apps or attempt to bypass usage limits.

6. Subscriptions, Fees, and Payment

Paid Subscriptions are billed in advance per the plan or order form. Unless stated otherwise:

• Fees are stated in Indian Rupees (INR) and are exclusive of applicable taxes (including GST), which you are responsible for.
• Invoices are due within 15 days of issuance. Overdue amounts may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
• Except where required by law or as expressly stated, fees are non-refundable. Service credits under our SLA are the exclusive remedy for availability shortfalls.

7. Customer Data and Ownership

As between the parties, you retain all rights to Customer Data. You grant Inventlix a worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely to provide and improve the Apps, prevent abuse, and comply with law. We will handle personal data in accordance with our Privacy Policy.

8. Our Intellectual Property

The Apps, including all software, designs, trademarks, and documentation, are owned by Inventlix or its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Apps during your Subscription term, solely for your internal business purposes. No other rights are granted by implication.

9. Service Levels and Support

Availability commitments for managed Cloud instances are described in our Service Level Agreement. Support requests should be submitted through the channels we designate; response targets depend on your Subscription tier.

10. Suspension and Termination

• We may suspend access if you breach these Terms, fail to pay fees when due, or if your use poses a security or legal risk. We will give reasonable notice where practicable.
• Either party may terminate for material breach not cured within 30 days of written notice.
• On termination, your right to access the Apps ends. We will make Customer Data available for export for up to 30 days after termination, after which we may delete it.

11. Disclaimer of Warranties

Except as expressly stated in these Terms or the SLA, the Apps are provided "as is" and "as available". To the maximum extent permitted by law, Inventlix disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Apps will be uninterrupted or error-free.

12. Limitation of Liability

To the maximum extent permitted by law, neither party shall be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, or data. Inventlix's aggregate liability arising out of or relating to these Terms shall not exceed the fees paid by you to Inventlix in the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

You agree to defend and indemnify Inventlix against third-party claims arising from (a) your Customer Data, (b) your use of the Apps in violation of these Terms or applicable law, or (c) your Authorized Users' actions. Inventlix will defend you against third-party IP infringement claims relating to the Apps as offered by us, subject to standard exclusions (e.g., modifications you made, combinations with non-Inventlix products, or use outside the Subscription scope).

14. Confidentiality

Each party will protect the other's non-public information disclosed under these Terms with at least the same care it uses for its own confidential information, and will use it only to perform under these Terms. This does not apply to information that is public, independently developed, or required to be disclosed by law.

15. Changes to the Apps or Terms

We may update the Apps and these Terms from time to time. Material changes will be communicated by email or in-app notice at least 30 days before they take effect. Continued use of the Apps after the effective date constitutes acceptance.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of India. The courts at Noida (Gautam Budh Nagar), Uttar Pradesh shall have exclusive jurisdiction over disputes, subject to either party's right to seek urgent injunctive relief in any competent court.

17. Miscellaneous

• Entire agreement: these Terms, the Privacy Policy, the SLA, and any signed order form constitute the entire agreement between the parties.
• Assignment: you may not assign these Terms without our consent. We may assign to an affiliate or in connection with a merger or sale of assets.
• Force majeure: neither party is liable for delays caused by events beyond reasonable control.
• Severability: if any provision is held unenforceable, the remainder will remain in effect.

18. Contact

Questions about these Terms can be sent to support@inventlix.com or through the contact form. Postal address: Inventlix Digital Labs (OPC) Pvt Ltd, Noida, Uttar Pradesh, India.